Shipping
CLICK & COLLECT
NZ Wide Shipping
A flat fee of $12.00 will be charged on all NZ Orders.
We currently are not shipping outside of NZ.
Any NZ orders $80+ qualify for free shipping. Please use code FREESHIP at checkout.
Next Business Day Click & Collect is now available for free at checkout on all Hamilton orders. The pick-up address is provided to you during checkout.
RETURNS
ExchANGES
FAQ’s
Return Cost
The cost to return damaged or incorrect items will be covered by us. Please email us and we can provide a return courier label for you.
10 Days to Return
If you receive a damaged or incorrect item, you have 10 days after you have received your package, to contact us to begin the returns process.
Email: thescentroomhamilton@gmail.com
Exchanges
We do not exchange items based on change of mind. Please contact us if an exchange is required & we can help you.
Which Payment Methods do you accept?
Visa, Mastercard, Union Pay, Apple Pay, PayPal & Afterpay.
Do you do custom orders?
Yes, absolutely! Contact: thescentroomhamilton@gmail.com
Do you offer Express Shipping?
No, all our orders are sent via NZ Post with Overnight Shipping already.
Where can I find your products?
Essen Espresso & Eatery, MADE Hamilton, Arkanda Living, Antiques & Interiors, Local Markets (Check our Socials to see where we are) and Online of course!